Privacy Policy
1.0 Purpose
CBR Building, a trading name of AGM Capital Projects Pty Ltd (ABN 32 605 788 476 | ACN 605 788 476), is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how CBR Building collects, uses, stores, and discloses your personal information across all areas of our business.
The purpose of this policy is to describe:
- From whom we collect personal information
- The types of personal information we collect
- How we collect and hold this information
- The specific purposes for which personal information is used and disclosed
- When and how we disclose personal information
- How individuals can access or correct their personal information
- How we manage data breaches
- How to make a complaint relating to personal information
- How and when this policy will be reviewed
By providing personal information to CBR Building, you consent to its collection, storage, use, and disclosure in accordance with this Privacy Policy. In some cases, you may interact with us anonymously (such as making a general enquiry), however in most cases we may need your details to effectively deliver our services.
CBR Building only collects personal information required to carry out specific business-related functions. We do not seek unnecessary data and only request information necessary to complete a service or activity.
2.0 From Whom We Collect Personal Information
CBR Building may collect personal information from clients, employees, subcontractors, suppliers, consultants, job applicants, and other individuals who interact with our business.
3.0 Types of Personal Information Collected
We may collect the following types of personal information:
- Full name and contact details (email, phone number, address)
- Business information (company name, job title, ABN)
- Project-related details or service enquiries
- Payment or billing information
- Employment history (for recruitment purposes)
- Website and digital usage data (if applicable)
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Sensitive information (such as health or personal identification documents) will only be collected where required and with your explicit consent, unless otherwise required by law.
4.0 Collection of Personal Information
We may collect your personal information through the following:
- Website forms or contact enquiries
- Phone, email or in-person correspondence
- Digital communication channels, including social media
- Recruitment and employment processes
- Project meetings, quotes, or service agreements
- When you engage us for a service or request a proposal
When you browse our website, you do so anonymously. Non-identifiable visitor data such as traffic analytics may be collected for performance monitoring. Personal information is only captured if you choose to submit it via a form or email.
In the recruitment process, we only collect information necessary to evaluate your suitability for a position. Unsuccessful applications will be securely deleted unless you consent to us retaining your details for future opportunities.
5.0 Use and Disclosure of Personal Information
CBR Building only uses personal information for the purpose it was originally collected, including:
- Responding to service enquiries or quotes
- Managing and delivering building or fitout projects
- Communicating project updates or company news
- Processing payments or issuing invoices
- Employment, recruitment, and HR-related matters
- Meeting legal and compliance obligations
We will not disclose personal information to third parties unless:
- It is necessary for a project or service (e.g. subcontractor coordination)
- It is required by law or regulation
- You have provided consent for disclosure
6.0 Storage and Security of Personal Information
CBR Building takes all reasonable steps to ensure that personal information is secure and protected from:
- Unauthorised access
- Unauthorised modification or disclosure
- Accidental loss or destruction
Information may be stored in electronic databases, secure servers, hard copy files, or encrypted devices. Access is restricted to staff or contractors on a need-to-know basis. We will not retain personal information longer than necessary, and it will be securely deleted or de-identified when no longer required.
7.0 Access and Correction
You may request access to your personal information at any time by contacting our Privacy Officer via the details below. We aim to respond within 2 business days. You may also request corrections to inaccurate or outdated information.
Contact
Privacy Officer
adrian@cbrbuilding.au
8.0 Complaints About Personal Information
If you believe your personal information has been misused or handled inappropriately, you can submit a complaint to our Privacy Officer. We will investigate and respond to your complaint promptly.
If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
9.0 Policy Review and Updates
CBR Building reviews this Privacy Policy annually and may update it as required to reflect legal, operational, or industry changes. Updates will be published on our website. Where required, we will seek your consent for any significant changes to how your information is used.